Question: Are you a trading company or a manufacturing factory?

Aolian De: Our factory is one of the FRP product manufacturers. We are a manufacturer of FRP cooling towers in China.

Question: Can your factory customize FRP products for customers?

Aolian De: Yes, we can. We have senior designers who can help customers make CAD drawings.

Question: How about the after-sales service?

Aolian De: 1-year free warranty and lifetime technical service support.

Question: In case of a malfunction in the FRP products, what guarantee is there?

Aolian De: Within the warranty period stipulated in the contract. Generally speaking, if there is a malfunction, our technicians will identify the problem based on the customer's feedback. If it is a quality issue, we will replace the parts for free.

Question: How do I install the product and conduct debugging?

Aolian De: We can send engineers for installation and debugging, but the related costs will be borne by you.